LEADERSHIP DEVELOPMENT

(½ day or 1 day)

- Fiona Rice

A facilitated workshop for Leaders to explore what being in Leadership Mode means and how best to meet their potential as leaders:

• Being in leader mode 

• Discovering your leadership purpose 

• Being at your best as a leader 

• Building bigger relationships

LEADING OTHERS - ENGAGING & MOTIVATING YOUR TEAM

(3 hours, up to 12 attendees)

- Anthea Willey

This session lays down the key principles of leading and managing others so they are engaged, motivated and effective in their role.

It explains the scientifically-proven drivers of employee motivation and engagement and enables participants to apply this knowledge to their day-to-day team-members. 

• Introduction to Leadership - balancing Challenge with Care and Support

• What drives us – understanding the impact of the four universal drivers

• A practical 12-point for best-in-class people management

• Assessment of current areas of strength and opportunity, and practical actions

EVERYDAY COACHING SKILLS FOR LEADERS

(3 hours, up to 12 attendees)

- Anthea Willey

This session builds the leader’s ability to coach their people in everyday situations. 

It teaches the core skills of coaching enabling them to flex from a ‘directing’ style to a ‘coaching’ style, thereby raising the performance of their people, helping them to think for themselves and to feel motivated.

• What everyday coaching is and isn’t

• The GROW Model

• Using your questioning skills to elicit option and get commitment to actions

• Coaching Practice (each person experiences being coached and practices being the coach)

• Identifying opportunities to coach every day 

• When not to coach

LEADING THROUGH CHANGE

(3 hours, up to 12 attendees)

- Anthea Willey

This course equips managers and leaders to manage change pro-actively and positively. 

It focuses on our typical psychological and emotional response to change, and the steps that we as managers and leaders can take to manage that response, so that change is more likely to be supported and implemented.

• The key characteristics of effective change

• Understanding the stages of change via the Kubler-Ross Change Curve

• The common active and passive signs of resistance

• The neuroscience of Change -  understanding the impact of threat and reward states

• Strategies and techniques to manage and support your people in their different reactions to change

EFFECTIVE TALENT MANAGEMENT

(½ day)

- Fiona Rice

A facilitated workshop for Leader-Managers to explore how to optimise performance and potential including:

• Strategic talent management

• Identifying performance and potential in the organisation

• The role of Leader in developing people

• Talent Management model

EFFECTIVE BUSINESS DEVELOPMENT

(½ day or 1 day)

- Fiona Rice

Interactive workshop focussing on:

• How BD works

• The importance of priorities

• The importance of the ‘internal client’

• How to communicate with clients/potential clients

• The basics of selling and appropriate persuasion

• The Trusted Advisor and beyond

• Marketing Activities – and their relative worth

• Converting goodwill/relationships into instructions

• Making the change: how and why?

• What might get in the way?

RESILIENCE & WELLBEING: MANAGING YOUR ENERGY FOR HIGH PERFORMANCE

(½ day or 1 day)

- Fiona Rice

An interactive focus on the individual - and their role as leader of others - including:

• Understanding external and internal pressures

• Understanding the neuroscience

• Staying the safe side of the ‘stress curve’

• Building resilience to cope with pressure and change

• Understanding where energy comes from

• Ways to reset the stress system

• A model to use to self-monitor

EFFECTIVE DELEGATION & ORGANISATIONAL SKILLS

(½ day)

- Fiona Rice

Efficiency and effective delegation are inextricably linked. In this interactive training session, we explore:

• the challenges surrounding delegation

• why we need to delegate

• the delegation spectrum and

• ‘rules and pointers’ for overcoming the challenges.

We also examine the underlying reasons for being overly busy and work through strategies for:

• overcoming overwhelm

• honing our organisational skills and

• setting ourselves up for optimum efficiency.

UNDERSTANDING BARRIERS TO SUCCESS

(½ day or 1 day)

- Fiona Rice

What might be getting in the way of success in our career? In this interactive workshop, we identify possible barriers to success and focus on strategies, tools and techniques to help us conquer those barriers. Examples include:

• Self-confidence and self-esteem

• Political Savvy

• Imposter syndrome

• Assumptions and limiting beliefs

• Organisational skills

• Effective delegation

• Role models, sponsors and champions – or lack of…

DOES THE DAY RULE YOU OR DO YOU RULE THE DAY?

(½ day)

- Fiona Rice

• Establishing work/work balance

• Organisational skills and efficiency

• Effective Delegation

BUILDING YOUR SPONSORSHIP BASE

(2 hrs +)

- Fiona Rice

• Why does Sponsorship matter?

• Managing your career with organisational savvy

• Difference between a Sponsor and Mentor

• The role of the protégé

• The ‘Two-Way Street’

• Way forward: Road Map and Tactics

PERSONAL IMPACT & PRESENCE

(Half or full day, up to 10 attendees)

- Anthea Willey

This session is for those who don’t give presentations but nonetheless want to increase their presence and impact in everyday situations – in-person meetings, online calls etc.  

It shares many elements with Presence & Presentation Skills, but the practice is focused on personal introductions and meeting scenarios.

• 1:1 practice, analysis, feedback and coaching

• The role of body language and voice in communicating with presence

• Tailored techniques and coaching to strengthen your style

• Vocal and Body Language techniques to enhance authority

• Communicating conversationally

• The impact of Zoom on our presence

COMMUNICATION SKILLS/EFFECTIVE INFLUENCING/STAKEHOLDER MANAGEMENT

(Full day or 2 x half days, up to 12 attendees)

- Anthea Willey

This course improves attendees’ ability to build strong working relationships and influence and so they can perform even more effectively.  

This course is ideal for those managing relationships with colleagues, clients and other stakeholders.  

• Why Covey’s Seek First to Understand is core to effective Influencing

• Building Trust using the Trust Equation

• How to ask powerful questions

• Empathetic Listening – the simple skill that leads to powerful communication and strong relationships

• Techniques to build consensus and improve collaboration and influence, whether you’re putting forward a proposal or negotiating or managing expectations and requests

• Putting the techniques into practice using live workplace scenarios

LEADING WITH EMOTIONAL INTELLIGENCE

(3 hours, up to 12 attendees)

- Anthea Willey

This course teaches what Emotional Intelligence (EI) is and how to use it to become more effective, inspirational and resilient.

Attendees learn strategies to develop their EI and leave with an awareness of its value in leading and managing others. 

• Definition and Model of EI

• The neuroscience of EI – amygdala hijacks and how to overcome them

• Noticing and labelling feelings to increase our EI

• The six stages of EI

• Techniques for managing EI at each stage

BUILDING TRUST

(2.5 hours, up to 12 attendees)

- Anthea Willey

This session explores the components of Trust and enables attendees to quantify the levels of Trust in their key relationships, for example with clients, customers or other stakeholders. 

Once the sources of trust and mistrust are identified, they develop practical steps to maintain and strengthen trust where it’s needed.

• The role of Trust in internal and external relationships

• The value of the ‘Trust dividend’

• Using the Trust model to analyse and quantify levels of trust in your key relationships

• Using the Trust model to develop strategies and techniques to increase your trust in others and theirs in you

MANAGING CONFLICT

(3.5 hours, up to 12 attendees)

- Anthea Willey

This session shares topics with Effective Influencing but through a more focused lens of Managing Conflict. 

It includes additional conflict-focused models and tools. 

• The benefits of productive and healthy conflict

• Identifying your preferred conflict mode using the TKI model

• Exploring benefits of other modes and when to use them

• How to access your ability to challenge more or collaborate more

PERSONALITY PROFILING AND COMMUNICATION STYLES

(3 hours, up to 12 attendees)

- Anthea Willey

Awareness of our own personality profile and preferred communication style reveals why we work well with some and less so with others. It helps us to understand how we prefer to interact with the world, and how that might differ from those we work with. For many, this session can make a dramatic impact on their ability to communicate and collaborate with colleagues and clients.

• Introduction to Personality Profiling and Communications Styles

• The four styles

• Identifying my style and its pros/cons

• Identifying others’ styles

• Working with my and others’ styles

• NB typically we run this using a simple but effective two-dimension model (similar to DiSC). It is also possible to run a more sophisticated version using individual MBTI reports.

RECEIVING FEEDBACK

(2.5 hours, up to 12 attendees)

- Anthea Willey

While many courses focus on how to give feedback, the skill of receiving feedback receives less attention. 

This session is valuable for both those who give feedback as well as those who receive it. It highlights the psychological barriers to receiving feedback and helps us implement strategies to overcome them, so that that we can truly benefit from ‘the gift of feedback’. 

• Why feedback is so valuable

• How our brain reacts to feedback and why we find it so hard to receive

• Getting into the right mindset

• Taking joint responsibility for the feedback conversation

• How to ensure it’s two-way and productive